Last Updated: August 28, 2024
This Privacy Policy describes how Alpha House Gallery (the “Site,” “we,” “our,” or “us”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on AlphaHouseGallery.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you,” “your,” and “yours” refer to you as a user of the Services, whether you are a customer, a visitor to the website, or another individual from whom we have collected information in accordance with this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other actions required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from various sources, as outlined below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we refer to information that identifies you, relates to you, describes you, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
The information you submit directly through our Services may include:
Contact Information including your name, address, phone number, and email address.
Order Information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account Information including your username, password, security questions, and other information used to ensure the security of the account.
Customer Service Information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Certain features of the Services may require you to provide certain information directly. Failure to provide this information may prevent you from using or accessing these features.
What Information Do We Collect About Your Use?
We may also automatically collect certain information about your interaction with the Services (“Usage Data“). To do this, we may use cookies, pixels, and similar technologies (“Cookies“). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, IP address, and other information related to your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
Companies that support our Site and Services, such as WooCommerce.
Our payment processors, who collect payment information (e.g., bank account details, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide the products or services you requested, in order to perform the contract we have with you.
When you visit our Site, open or click on the emails we send you, or interact with our Services or ads, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we obtain from third parties will be handled in accordance with this Privacy Policy. See also the section below, ”Third-Party Websites and Links.”
How We Use Your Personal Information
Providing Products and Services. We use your personal information to provide the Services in order to perform the contract we have with you, including to process your payments, fulfill your orders, send you notifications related to your account, purchases, returns, exchanges, or other transactions, to create, maintain, and manage your account, arrange shipping, facilitate any returns and exchanges, and other account-related features and functionalities.
Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional communications via email, SMS, or postal mail, and to show you ads for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products, in accordance with Article 6 (1) (f) of the GDPR.
Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activities. If you choose to use the Services and create an account, you are responsible for maintaining the security of your account credentials. We strongly recommend that you do not share your username, password, or other access information. If you believe your account has been compromised, please contact us immediately. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in ensuring the security of our website for you and other customers, in accordance with Article 6 (1) (f) of the GDPR.
Communicating with You and Improving the Services. We use your personal information to provide customer service and improve our Services. This is in our legitimate interest to ensure our responsiveness, provide effective services, and maintain our business relationship with you, in accordance with Article 6 (1) (f) of the GDPR.
Cookies
Like many websites, we use Cookies on our Site. To obtain specific information about the Cookies we use to operate our store. We use Cookies to operate and improve our Site and Services (including to remember your actions and preferences), to perform analytics and better understand user interaction with the Services (in our legitimate interest to administer, improve, and optimize the Services). We may also allow third parties and service providers to use Cookies on our Site to better tailor services, products, and advertisements on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to configure your browser to remove or reject Cookies through your browser controls. Please be aware that removing or blocking Cookies may affect your user experience and cause certain Services, including some features and general functionalities, to not function properly or be unavailable. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
Please note that while your browser may allow you to send such signals, like many websites, our Site is not designed to respond to them. To learn more about “Do Not Track” signals, you may visit http://www.allaboutdnt.com/.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract execution purposes, legitimate purposes, and other reasons covered by this Privacy Policy. This may include:
Vendors or other third parties that perform services on our behalf (e.g., IT management, payment processing, data analysis, customer service, cloud storage, order processing, and shipping).
With business and marketing partners to provide you with services and deliver advertising. Our business and marketing partners will use your information in accordance with their own privacy notices.
When you request or otherwise consent to the disclosure of certain information to third parties, such as for shipping products to you or through your use of social media widgets or integrations, with your consent.
With our affiliates or within our group of companies, in our legitimate interest to operate a successful business.
As part of a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or third parties.
Over the past 12 months, we have disclosed the following categories of personal and sensitive information about users for the purposes described above in the sections ”How We Collect and Use Your Personal Information” and ”How We Disclose Personal Information”:
CategoryCategories of RecipientsIdentifiers such as basic contact information and account detailsCommercial information such as order informationInternet or other electronic network activity information, such as Usage DataService ProvidersBusiness PartnersAffiliates
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information. For example, in the European Economic Area (EEA) and California, you may have the right to request access to, correction, or deletion of your personal information. If you wish to exercise any of your rights, please contact us using the information provided in the section “How to Contact Us.”
Data Security
We employ a variety of security measures to maintain the safety of your personal information and ensure its confidentiality. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your personal information, but we will take reasonable measures to protect it.
Third-Party Websites and Links
Our Site may contain links to other websites not operated by us. We are not responsible for the privacy practices or content of such websites. If you choose to visit any third-party websites, we recommend reviewing their privacy policies.
Children’s Privacy
Our Site and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have collected personal information from a child under 13, please contact us so that we can take appropriate measures to delete such information.
How to Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Alpha House Gallery
Email: info@AlphaHouseGallery.com
Address:
222 Sawatdikan 2 Soi 13, Khwaeng Nong Khaem, Khet Nong Khaem, Bangkok 10160 Thailand